Contact Charlottenlund Private Hospital

You can contact Charlottenlund Private Hospital by phone at 44 98 19 21 or book an appointment directly via online booking – 24/7. Below you will find answers to the most common questions about booking, addresses, opening hours, referrals, insurance and prices, as well as a map of all our locations.

Charlottenlund Private Hospital can be contacted by phone at 44 98 19 21 during office hours Monday to Friday or via online booking on the website, which is open 24 hours a day. The main department is located at Jægersborg Allé 4, 2920 Charlottenlund, and the hospital also has clinics in several locations around the country.

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How do I book an appointment?


You can book an appointment in two ways: via online booking on the website, where you choose your specialty, location and time – 24 hours a day – or by phone on 44 98 19 21 during telephone hours Monday to Friday 08:00-14:00. Outside telephone hours, you can book new appointments and change existing appointments via our digital telephone assistant Anna. When you book, you will be asked to indicate which specialty or issue your inquiry concerns, so that you will be referred to the right specialist.


Where is Charlottenlund Private Hospital located?


The main department is located at Jægersborg Allé 4, 2920 Charlottenlund, north of Copenhagen. We also have clinics in Ringsted, Næstved, Holbæk, Nykøbing Falster and Nykøbing Sjælland on Zealand, and in Holstebro, Randers, Risskov and Vejen in Jutland. On the map above you will find the address of each location. If you are in doubt which department your appointment is booked for, it is always stated in your confirmation, and you are welcome to call and find out.


What are the opening hours?


The phone is open Monday to Friday from 8:00 AM to 2:00 PM. The clinics' opening hours vary from location to location and from day to day - the main department in Charlottenlund is open until 8:00 PM on Wednesdays. Online booking is open 24 hours a day, every day of the week, where you can also move or cancel your appointment.


Do I need a referral to be examined?


For most examinations at Charlottenlund Private Hospital, you can book an appointment and pay for them yourself without a referral from your own doctor. If you have private health insurance or use the extended free hospital choice, however, a referral and prior approval from the insurance company or region of residence may be required. We recommend that you clarify this with your insurance company before the visit so that your procedure is not delayed. If you are in doubt, please call and we will tell you what applies to your specific situation.


Can I use my private health insurance?


Charlottenlund Private Hospital cooperates with most health insurance companies. If you have health insurance through your work or private, you can in many cases have both the preliminary examination and any treatment covered. Check your insurance conditions or contact your insurance company before booking – and read more on our page about insurance patients.


How much does a consultation or treatment cost?


The price depends on which examination or treatment you need and whether you pay yourself or through insurance. You will find indicative prices on our price page so that you can make an informed decision. If you have any questions about a specific price or your bill, you can contact us by phone or at info@chph.dk.


How do I cancel or change my time?


Cancellations and changes to appointments can be made either via the cancellation function on the patient portal or by calling us on 44 98 19 21. We ask that you cancel as early as possible and no later than 24 hours before your appointment so that another patient can take the place. Cancellations made later than the deadline or no-shows may incur a fee — the current conditions are stated upon booking.


How do I contact you about something personal or confidential?


You can send us questions about your medical record, access to records, complaints or the processing of your personal data via the patient portal or by telephone. For data security reasons, we ask that you refrain from sending sensitive health information in regular e-mail. If you would like access to your medical record, you can request this in writing, and we will guide you through the correct procedure.


Treatment at Charlottenlund Private Hospital


Charlottenlund Privathospital is a private hospital with headquarters in Charlottenlund and departments in Ringsted, . We offer examination and treatment within, among others, ear, nose and throat, dermatology (skin diseases), sleep, cardiology, rheumatology, gynecology, allergy, and psychology, and children are assessed and treated by specialists with experience in the pediatric field. Our patients are assessed and treated by specialists within the individual area, and the treatment is always planned individually based on a specific medical assessment. If you want to know more about the doctors and professionals you meet with us, you can read about our staff on the staff page.