Book an appointment online




Booking takes place in four steps. Most patients at Charlottenlund Private Hospital come through their health insurance.


Step 1
Get started
Health insurance or self-pay
Step 2
Choose department
See the guide next to the calendar
Step 3
Choose a time and confirm
With MitID
Step 4
Check the patient portal
Appointment, address and consent
1

How do you get started?

With health insurance
1 Contact your insurance company – call them or use the company’s online claims service.
2 Once the insurance company has approved the treatment, book your appointment here on the website.
The visit is settled directly with the insurance company, so there is no out-of-pocket payment. About health insurance As a self-paying patient
No referral is required.
No referral is required. Book your appointment directly in the calendar. Prices are available in the price list..
Referred through the public healthcare system
Tender agreement, Capital Region of Denmark (ENT and CPAP): Your appointment is allocated automatically and sent to you as an appointment notice. CPAP follow-up appointments can, however, be booked online under Sleep.
Extended free choice of hospital: Appointments must be arranged by telephone on 44 98 19 21. Please first read the rules on extended free choice of hospital..
2

Choose department, time and confirm

Choose the department based on the relevant medical specialty – see the guide next to the calendar.

Ready to book: ✓ MitID ✓ Email address for confirmation and consent form
Remember to bring to your appointment: your case number from the insurance company if the visit is covered by insurance.
Hav MitID klar – og sagsnummer, hvis besøget er dækket af forsikring.
Which department?
Jægersborg Allé 4, 3rd floor
2920 Charlottenlund
Choose in the calendar:
Charlottenlund - MAIN DEPARTMENT
ENT · cardiology · dermatology · rheumatology · sports medicine · diving medicine · allergy · gynaecology · hearing aids · paediatric surgery · tongue-tie
Sleep and CPAP from 2 November 2026
Hans Edvard Teglersvej 9, 2nd floor
2920 Charlottenlund
Choose in the calendar:
Paediatrician → Paediatrics (paediatrician)
Psychologist → Psychology and Sleep
Sleep and CPAP → Psychology and Sleep
Sleep and CPAP will move to Jægersborg Allé 4 on 2 November 2026.
ENT clinics across Denmark
Choose the city in the calendar:
Holbæk · Holstebro · Nykøbing Falster · Næstved · Randers · Ringsted · Risskov · Vejen
See all addresses
3

What happens after booking?

Email and SMS
Shortly after booking, you will receive a confirmation by email and/or SMS with a link to the patient portal.
Patient portal
Here you can view your appointment time and address and complete the consent form and any relevant questionnaires before your visit. Log in with MitID via the patient portal. Reschedule or cancel.
Flytte eller aflyse
You can do this through the patient portal, by calling 44 98 19 21 or by emailing info@chph.dk. Cancellations must be made at least 24 hours in advance. Late cancellations or failure to attend may incur a fee in accordance with the price list..

How do you book with health insurance?


First, contact your insurance company. Many insurance companies offer an online claims service, otherwise you can call them. Some companies require a referral from your GP. Once the insurance company has approved the treatment, you can book your appointment here on the website.

Please bring your case number and information about which examinations or treatments have been approved to your appointment. If you are unsure about your insurance coverage, you can contact the hospital before booking. Read more about health insurance.


How does online booking work?


Once you have selected an available appointment, you will be redirected to a secure page. Here you enter your personal information and approve the booking with MitID.

Shortly afterwards, you will receive an email containing practical information and a digital consent form. Please complete the form before your consultation so your appointment can start on time.


How much does a visit cost for a self-paying patient?


The price depends on the medical specialty and the type of examination required. All prices are listed in the price list. No referral is required for self-paying patients.


Who cannot book online?



It is not possible to book an appointment using the yellow Danish health insurance card.

You may be entitled to treatment paid for by the region if the waiting time exceeds 30 days. Treatment under the extended free choice of hospital cannot be booked online. The same applies to patients referred under the tender agreement with the Capital Region of Denmark.

These treatment pathways are arranged by the hospital’s administrative staff, and the patient will be contacted directly.


What should you do if there are no available appointments?



During telephone opening hours, Monday to Friday from 08:00 to 14:00, the administrative team can assist with booking on 44 98 19 21 or at info@chph.dk.

Outside telephone opening hours, the digital telephone assistant Anna can book, reschedule and cancel appointments and answer general questions.

The main department is located in Charlottenlund, and ENT departments are available at several locations across Denmark.