Hearing aids and private hearing clinic in Charlottenlund
Hearing clinic with an ENT department in the same building.
The hearing clinic at Charlottenlund Private Hospital offers hearing assessments and hearing aid treatment for adults. Fittings are carried out on an outpatient basis at Jægersborg Allé in Charlottenlund. Hearing tests are performed by an audiologist, and the hospital has its own ear, nose and throat department in the same building. We offer hearing aids from Widex, Oticon, Signia and Bernafon.
What happens when you come in for a hearing test?
We carry out our own assessment, even if you have already been tested elsewhere. The reason is simple: we need to be confident in the results on which we base your treatment, and a measurement is only as reliable as the conditions in which it was performed.
We measure two things. Pure-tone audiometry shows which frequencies you have lost, typically the higher frequencies first. Speech audiometry measures something different and often more important: how much of the speech you hear you are actually able to understand. Two people with almost identical audiograms can benefit very differently from hearing aids, and this is where that difference becomes apparent.
We also examine the ear canal, assess the eardrum and measure pressure in the middle ear. Afterwards, we sit down with you and go through the results.
We also explain what can realistically be achieved. A hearing aid amplifies and processes sound, but it cannot restore what has been lost in the inner ear. Hearing loss affects not only volume, but also sound quality and speech understanding, so your hearing will not become exactly the same as it was before. It is important to understand this before starting treatment, as disappointment is often caused by expectations rather than by the hearing aid itself.
Why does it matter that the hearing clinic is located at a private hospital?
All hearing aid treatment with a public subsidy requires you to have been examined and diagnosed by an ear, nose and throat specialist. This is not a requirement we have introduced ourselves. It applies to everyone.
Your hearing test is reviewed by a doctor before we proceed. If the results indicate that further assessment is needed, our ear, nose and throat department is located in the same building, allowing us to plan the next steps without referring you elsewhere.
This matters because not every type of hearing loss should be treated with a hearing aid.
Some types of hearing loss are caused by conditions that can be treated in other ways, such as fluid in the middle ear, reduced mobility of the small bones in the ear or changes to the eardrum. In these cases, a hearing aid would amplify sound without addressing the underlying cause.
Other findings require further investigation. These include a significant difference in hearing between the two ears, sudden hearing loss, persistent tinnitus in one ear and dizziness occurring together with hearing loss. In rare cases, these symptoms may be caused by a benign tumour on the balance nerve, known as a vestibular schwannoma, which requires assessment within ear, nose and throat care.
If we identify any of these findings, further assessment can be planned as part of your overall examination.
Which hearing aid brands can you choose from?
We offer Widex, Oticon, Signia and Bernafon.
Each of these four manufacturers takes a different approach to sound processing.
- Widex uses very short processing times in the hearing aid, which many users particularly notice when listening to music and in the sound of their own voice.
- Oticon aims to preserve the full sound environment rather than filtering much of it out, and uses a neural network to help separate speech from background noise.
- Signia is designed around conversations where the speaker changes between several people and follows the conversation as it moves.
- Bernafon detects head and body movement and adjusts directional focus according to where you are directing your attention.
There is no single brand that is best for everyone. The right choice depends on your hearing loss, the environments you spend time in and what sounds natural to you. That is why you try the hearing aids before deciding.
In addition to sound, there is also the physical design. Some hearing aids sit behind the ear with a thin wire leading into the ear canal, while others sit completely inside the ear. What is possible depends on the degree of hearing loss and the shape of your ear canal. The size of the hearing aid does not indicate how well it works.
How do we find the right technology level?
All manufacturers produce the same hearing aid model in several technology levels. The hardware is often the same, while the level of signal processing varies. The higher the technology level, the better the hearing aid is generally able to manage situations with several sound sources at the same time.
By contrast, the difference between technology levels is small in quiet surroundings. If you mainly have one-to-one conversations and watch television, you will rarely notice much difference between a mid-range and top-level hearing aid. We therefore do not automatically recommend the most advanced option. The technology should match the life you lead.
We place each hearing aid in the category specified by the manufacturer, not according to our profit margin. This also means that we choose not to offer certain models if we believe our purchase price does not correspond to the technology level in which the hearing aid belongs.
Who can be treated at our clinic?
We treat adults with uncomplicated hearing loss, which includes the vast majority of people with age-related or noise-induced hearing loss.
Some patients should instead be treated at a public audiology department. This applies if you are under the age of 18, if your ability to distinguish words is significantly reduced, if you have hearing loss in one ear combined with severe tinnitus, if you also have another severe sensory impairment such as reduced vision, or if you require a bone-anchored hearing aid. If we identify any of these factors during your examination, we will arrange the referral.
To receive a public subsidy, you must have a referral from an ear, nose and throat specialist. You can obtain this referral from us.
What is included, and how much does it cost?
The price includes two hearing aids, a charger, hearing test, initial examination, fitting, trial period and follow-up. We have fixed prices, and you will be informed of the total amount before you make your decision.
See our current prices in our hearing aid price overview, and read about public subsidies, Health insurance Denmark?
About Charlottenlund Private Hospital
Charlottenlund Private Hospital is headquartered at Jægersborg Allé 4 in Charlottenlund and has clinics in several locations across Denmark. The ear, nose and throat department was established in December 2019 and has more than 20 affiliated ear, nose and throat specialists and approximately 10,000 patient visits each year.
Hearing aid treatment is carried out by audiologists.
The Danish Health Authority’s guidance on hearing aid treatment lists audiologists with experience in audiology among the professional groups authorised to carry out audiometry and hearing aid fitting.
Sources
- Danish Health Authority: Professional quality requirements and recommendations for hearing aid treatment in adults (2025).
Frequently Asked Questions
Do I need a referral for a hearing test?
No. You can book an appointment directly with us. If you want public funding for hearing aids, you’ll need a referral from an ENT specialist, which you can get from us..
How long does a hearing test take?
Allow about an hour for your initial assessment. As well as the hearing test itself, we’ll go through the results with you and discuss which solution is right for you.
Can I get hearing aids the same day?
We have most hearing aids in stock. If you’re travelling from further afield, we’ll do our best to arrange your assessment, fitting and initial adjustment on the same day.
What if hearing aids aren’t the right solution for me?
We’ll tell you. Some hearing loss is better treated in other ways, and some needs further investigation. In either case, we’ll explain why and refer you to the right place.
Can I change my mind if the hearing aids don’t work for me?
Yes. You have a trial period of about two months, during which you can return the hearing aids for a refund. Custom-made earmoulds are excluded, and we’ll always let you know before ordering them.
Do I need one or two hearing aids?
It depends on whether you have hearing loss in both ears. If you do, two hearing aids usually provide better speech understanding in noisy environments and a better sense of where sounds are coming from. We’ll assess this together with you.
How often should I come in for a check-up?
You’ll come in for a follow-up after about two months, when we’ll make adjustments based on your experience. If you need to come in sooner or more often during the adjustment period, we’ll find a time.
Is an invisible hearing aid right for me?
It depends on the degree of your hearing loss and the shape of your ear canal. Some ear canals are too narrow, and with more severe hearing loss, a behind-the-ear hearing aid may provide better sound. We’ll assess this during your examination..
Can a hearing aid help with tinnitus?
Many people with hearing loss also experience tinnitus. Hearing aids can often help relieve the symptoms by shifting the brain’s attention away from the sound. However, persistent tinnitus in one ear should always be investigated first.
Why does my own voice sound strange at first?
It’s because you suddenly hear frequencies you haven’t heard in years, and your own voice is the sound you know best. Most people get used to it within a few weeks. If it persists, we can adjust your hearing aid.
Also read about
- Hearing aid prices
- Hearing aid subsidies, rules and rights
- Types of hearing aids – invisible, in-the-ear and behind-the-ear
- Oticon Zeal nxtCIC – rechargeable in-the-ear hearing aid